Technical Support Request

CyberHound Technical Support Request

Technical Support Request

Enter the Site Key in lower case and do not include the full domain. i.e.: Do not include ".safenetbox.biz". If you do not yet have a Site Key, please enter "new". Learn more about CyberHound's managed service support offering.
EmailPhoneWe will endeavor to contact you via your preferred method, however this is not always practical and you may be contacted using alternate methods.
Priority 1. A total loss of service which cannot be circumvented.2. Service is partially interrupted or impaired.3. Minor impact on usage that can be circumvented.4. Little or no customer impact. General enquiries.
Include all details and specific information about the fault, including how to replicate, IP addresses, email addresses and any other information that may assist in reviewing logs and replicating the problem.
Please leave this field empty.